hardware bug tracking

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hardware bug tracking

Jonathan Graham-2
I'm trying to setup bugzilla to help me track bugs on one (hopefully all) of
our products.  I've got about 160 of this product out in the field, and
we're about to produce another 100.  I'd like to configure bugzilla to keep
track of all of these products, by serial number, and allow me to keep track
of which serial number have been updated with hardware modifications as we
find bugs in the initial design.
I'm kind of envisioning it being maybe two datases, or a database with two
types of entries, one set of bugs, and on set of serial numbers, and
hopefully a way to query the database and ask which serial numbers have been
updated with the appropriate fixes.
Alternatively, I can see having an array of bugs created when we decide a
re-work (hardware change) is necessary, and simply create a bug in the
database for every serial number affected.
Any suggestions on how I should pursue this?
Thanx,
-Jon

---------------------------------------------------------------
Jonathan W. T. Graham [hidden email]
Design Engineer
www.OztekCorp.com
WPI/GSFC Global Precipitation Mission 603.546.0090 x205
Intel IXP1200 Applications Team Alumnus fax: 928.585.2133


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RE: hardware bug tracking

Christopher.Fouts
You can use Bugzilla's "Keyword" feature to represent
serial numbers.

-chris

>-----Original Message-----
>From: [hidden email]
>[mailto:[hidden email]] On Behalf Of
>Jonathan Graham
>Sent: Monday, July 25, 2005 2:23 PM
>To: [hidden email]
>Subject: hardware bug tracking
>
>
>I'm trying to setup bugzilla to help me track bugs on one
>(hopefully all) of our products.  I've got about 160 of this
>product out in the field, and we're about to produce another
>100.  I'd like to configure bugzilla to keep track of all of
>these products, by serial number, and allow me to keep track
>of which serial number have been updated with hardware
>modifications as we find bugs in the initial design. I'm kind
>of envisioning it being maybe two datases, or a database with
>two types of entries, one set of bugs, and on set of serial
>numbers, and hopefully a way to query the database and ask
>which serial numbers have been updated with the appropriate
>fixes. Alternatively, I can see having an array of bugs
>created when we decide a re-work (hardware change) is
>necessary, and simply create a bug in the database for every
>serial number affected. Any suggestions on how I should pursue
>this? Thanx, -Jon
>
>---------------------------------------------------------------
>Jonathan W. T. Graham [hidden email]
>Design Engineer
>www.OztekCorp.com
>WPI/GSFC Global Precipitation Mission 603.546.0090 x205
>Intel IXP1200 Applications Team Alumnus fax: 928.585.2133
>
>
>_______________________________________________
>mozilla-webtools mailing list
>[hidden email]
>http://mail.mozilla.org/listinfo/mozilla-webtools
>

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Re: hardware bug tracking

Jonathan Graham-2
In reply to this post by Jonathan Graham-2
Using the keyword approach, i'm assuming you're telling me to use stings
like "sn001" and "sn157" to represent the serial numbers.  That being the
case, how would I create a bug and (easily) apply the keywords from "sn008"
to "sn065" inclusively to denote that there was a design error and one
resistor needs to be changed on 58 products?  kinda sounds like i need to
learn a little perl and sneak in some more fields on the "add bug" form to
semi-auto generate the string "sn008 sn009 sn010 ... sn065" based off of
some selections that the user makes.  maybe create a scrolling list of all
availible keywords (serial numbers) and let the user select which serial
numbers are affected by the bug, and apply the selection to the "keyword"
field.  does that sound like the right approach?
Thanx,
-Jon

<[hidden email]> wrote in message
news:[hidden email]...

> You can use Bugzilla's "Keyword" feature to represent
> serial numbers.
>
> -chris
>
> >-----Original Message-----
> >From: [hidden email]
> >[mailto:[hidden email]] On Behalf Of
> >Jonathan Graham
> >Sent: Monday, July 25, 2005 2:23 PM
> >To: [hidden email]
> >Subject: hardware bug tracking
> >
> >
> >I'm trying to setup bugzilla to help me track bugs on one
> >(hopefully all) of our products.  I've got about 160 of this
> >product out in the field, and we're about to produce another
> >100.  I'd like to configure bugzilla to keep track of all of
> >these products, by serial number, and allow me to keep track
> >of which serial number have been updated with hardware
> >modifications as we find bugs in the initial design. I'm kind
> >of envisioning it being maybe two datases, or a database with
> >two types of entries, one set of bugs, and on set of serial
> >numbers, and hopefully a way to query the database and ask
> >which serial numbers have been updated with the appropriate
> >fixes. Alternatively, I can see having an array of bugs
> >created when we decide a re-work (hardware change) is
> >necessary, and simply create a bug in the database for every
> >serial number affected. Any suggestions on how I should pursue
> >this? Thanx, -Jon
> >
> >---------------------------------------------------------------
> >Jonathan W. T. Graham [hidden email]
> >Design Engineer
> >www.OztekCorp.com
> >WPI/GSFC Global Precipitation Mission 603.546.0090 x205
> >Intel IXP1200 Applications Team Alumnus fax: 928.585.2133
> >
> >
> >_______________________________________________
> >mozilla-webtools mailing list
> >[hidden email]
> >http://mail.mozilla.org/listinfo/mozilla-webtools
> >
>



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Re: hardware bug tracking

Peter Kay
Another approach if you prefer java:

On the "submit" button of the form, you could attach a java event that
would expand "sn008-sn010" to "sn008 sn009 sn010", etc.  Searching in
keywords might be a bit more complicated, though...  But again, you
could probably handle that w/o knowing perl...  As long as the CGI form
elements return the same results to Bugzilla, you could change Keyword
to have a multi-list entry as well...

In general, adding new fields to bugzilly is a pain in the ear;
modifying one is usually much easier to do.

When do we get the "customer" field?  :)

--Peter

Jonathan Graham wrote:

> Using the keyword approach, i'm assuming you're telling me to use stings
> like "sn001" and "sn157" to represent the serial numbers.  That being the
> case, how would I create a bug and (easily) apply the keywords from "sn008"
> to "sn065" inclusively to denote that there was a design error and one
> resistor needs to be changed on 58 products?  kinda sounds like i need to
> learn a little perl and sneak in some more fields on the "add bug" form to
> semi-auto generate the string "sn008 sn009 sn010 ... sn065" based off of
> some selections that the user makes.  maybe create a scrolling list of all
> availible keywords (serial numbers) and let the user select which serial
> numbers are affected by the bug, and apply the selection to the "keyword"
> field.  does that sound like the right approach?
> Thanx,
> -Jon
>
> <[hidden email]> wrote in message
> news:[hidden email]...
>
>>You can use Bugzilla's "Keyword" feature to represent
>>serial numbers.
>>
>>-chris
>>
>>
>>>-----Original Message-----
>>>From: [hidden email]
>>>[mailto:[hidden email]] On Behalf Of
>>>Jonathan Graham
>>>Sent: Monday, July 25, 2005 2:23 PM
>>>To: [hidden email]
>>>Subject: hardware bug tracking
>>>
>>>
>>>I'm trying to setup bugzilla to help me track bugs on one
>>>(hopefully all) of our products.  I've got about 160 of this
>>>product out in the field, and we're about to produce another
>>>100.  I'd like to configure bugzilla to keep track of all of
>>>these products, by serial number, and allow me to keep track
>>>of which serial number have been updated with hardware
>>>modifications as we find bugs in the initial design. I'm kind
>>>of envisioning it being maybe two datases, or a database with
>>>two types of entries, one set of bugs, and on set of serial
>>>numbers, and hopefully a way to query the database and ask
>>>which serial numbers have been updated with the appropriate
>>>fixes. Alternatively, I can see having an array of bugs
>>>created when we decide a re-work (hardware change) is
>>>necessary, and simply create a bug in the database for every
>>>serial number affected. Any suggestions on how I should pursue
>>>this? Thanx, -Jon
>>>
>>>---------------------------------------------------------------
>>>Jonathan W. T. Graham [hidden email]
>>>Design Engineer
>>>www.OztekCorp.com
>>>WPI/GSFC Global Precipitation Mission 603.546.0090 x205
>>>Intel IXP1200 Applications Team Alumnus fax: 928.585.2133
>>>
>>>
>>>_______________________________________________
>>>mozilla-webtools mailing list
>>>[hidden email]
>>>http://mail.mozilla.org/listinfo/mozilla-webtools
>>>
>>
>
>
>
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