bugzilla - instance number 3 is bombing out

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bugzilla - instance number 3 is bombing out

bugzillanewbie2005
i have 2 instances of bugzilla running on win2k, IIS, active perl 5.6,
sendmail and mysql. The 2 instances that are currently running are
version 2.17.4 which is a customized version. I have to deploy a 3rd
instance. I've created the the new mysql database and changed the local
config file for the new database. I've copied the bugzilla files to the
new directory and pointed IIS at the new directory. Im getting the
following error when trying to access the new instance:

Bugzilla has suffered an internal error. Please save this page and
submit it as a bug in the Bugzilla database on the Bugzilla product
with details of what you were doing at the time this message appeared.

URL: http://bugs/newinstance/

Template->process() failed twice.
First error: undef error - No value for param orgname at
Bugzilla/Config.pm line 135.
Second error: undef error - No value for param orgname at
Bugzilla/Config.pm line 135

any help is appreciated.

thanks

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Re: bugzilla - instance number 3 is bombing out

Marc Schumann
bugzillanewbie2005,

28 Jun 2005 08:08:52 -0700, bugzillanewbie2005 <[hidden email]>:
> First error: undef error - No value for param orgname at
> Bugzilla/Config.pm line 135.

try removing template/en/custom and making sure template/en/default is
in an unmodified state. If that works, carefully merge your
customizations back in, one by one. The reason is that templates may
stop working cross-version.

   Kind regards
      Marc

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