TB 10.0.2 -- some outgoing messages classed as Spam!

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TB 10.0.2 -- some outgoing messages classed as Spam!

Alan Beagley-2
A while ago I tried to send somebody a link to a YouTube video, but my
ISP refused it, accusing me of trying to send Spam!

Yesterday I received an email where the sender requested confirmation of
receipt. I clicked the button, but a short time later got an error
message back from the sender's ISP saying that my message had been rejected:

"Your message was rejected by ... for the following reason:

       Cyberoam Anti Spam Engine has identified this email as a bulk email.
Ref-id:str=0001.0A150202.5270F61A.00A2,ss=1,re=0.100,recu=0.000,reip=0.000,c
l=3,cld=1,fgs=256

The following recipients did not receive this message:

       <...>"

When I sent a regular email confirming my receipt of the original
message, I was told that automated responses from other people had been
coming in without problems.

Is there anything weird about TB for OS/2 that could cause messages to
be misidentified as spam?

Anybody else with similar problems?

Alan
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Re: TB 10.0.2 -- some outgoing messages classed as Spam!

Dave Yeo-3
Alan Beagley wrote:
> Is there anything weird about TB for OS/2 that could cause messages to
> be misidentified as spam?

Just our header string refers to an operating system that others may not
have heard off and the mailer is out of date.

>
> Anybody else with similar problems?

Not that I've experienced, been using TB for quite a while.
Dave
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Re: TB 10.0.2 -- some outgoing messages classed as Spam!

Doug Bissett-2
In reply to this post by Alan Beagley-2
On Thu, 31 Oct 2013 12:40:16 UTC, Alan Beagley
<[hidden email]> wrote:

> A while ago I tried to send somebody a link to a YouTube video, but my
> ISP refused it, accusing me of trying to send Spam!
>
> Yesterday I received an email where the sender requested confirmation of
> receipt. I clicked the button, but a short time later got an error
> message back from the sender's ISP saying that my message had been rejected:
>
> "Your message was rejected by ... for the following reason:
>
>        Cyberoam Anti Spam Engine has identified this email as a bulk email.
> Ref-id:str=0001.0A150202.5270F61A.00A2,ss=1,re=0.100,recu=0.000,reip=0.000,c
> l=3,cld=1,fgs=256
>
> The following recipients did not receive this message:
>
>        <...>"
>
> When I sent a regular email confirming my receipt of the original
> message, I was told that automated responses from other people had been
> coming in without problems.
>
> Is there anything weird about TB for OS/2 that could cause messages to
> be misidentified as spam?
>
> Anybody else with similar problems?
>
> Alan

Not with TB, but I have seen a case in PMMail of a similar thing. The
problem in PMMail turned out to be, that the user tried to send a link
to something that had been identified as SPAM, at some point. Once
that happens, most of the SPAM filters (Cyberoam Anti Spam Engine in
this case) will identify any message that contains that link, as being
SPAM. It doesn't matter if it is, or not, it will still classify it as
SPAM. All you can do about it, is contact whoever runs the SPAM
filter, and try to get the problem fixed. Unfortunately, if only one
person tries that, they could get black listed as being the source of
the SPAM. It would probably take 100, or more, to get their attention.

Rest assured that TB is NOT the problem. A bad SPAM filter is (OR it
really did protect you from doing something bad), and you have no
control over that, unless you (or your ISP) are contracting with the
SPAM filter operator to filter your SPAM. They seem to filter outgoing
messages, as well as incoming. Since "nobody else" has the problem
(how would they know, if they never got the messages?) it could be
caused by something your ISP has contracted for.

Of course, there is also the remote possibility, that you are,
knowingly, sending SPAM. If that is the case, stop doing that.

One other thing: It is NEVER a good idea to confirm receipt of a
message, unless you are 100% sure about who you are confirming to. A
lot of SPAM wants a confirmation, simply to verify that they got a
real address. E-mail programs used to have a feature to automatically
create a receipt message. I think most, if not all, have dropped that
feature as being a very dangerous thing.

--
From the eComStation of Doug Bissett
dougb007 at telus dot net
(Please make the obvious changes, to e-mail me)

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Re: TB 10.0.2 -- some outgoing messages classed as Spam!

Ray Davison
In reply to this post by Alan Beagley-2
Alan Beagley wrote:
> A while ago I tried to send somebody a link to a YouTube video, but my
> ISP refused it, accusing me of trying to send Spam!

I have Charter as primary SMTP.  Charter does not block anything coming
in.  I think that is good because I don't want anyone deciding what I
should receive.  But Charter doesn't want to be accused of sending SPAM.
  The result is, I get a message and try to forward it across the room
to my wife and charter blocks it.  The solution is, in Composer I go up
to From, and change it to a GMail SMTP.  I don't think Google will block
anything.  I also do this at on-the-road hot spots that don't have a
mail server.

Ray


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Re: TB 10.0.2 -- some outgoing messages classed as Spam!

Doug Bissett-2
On Thu, 31 Oct 2013 17:06:19 UTC, Ray Davison <[hidden email]>
wrote:

> Alan Beagley wrote:
> > A while ago I tried to send somebody a link to a YouTube video, but my
> > ISP refused it, accusing me of trying to send Spam!
>
> I have Charter as primary SMTP.  Charter does not block anything coming
> in.  I think that is good because I don't want anyone deciding what I
> should receive.  But Charter doesn't want to be accused of sending SPAM.
>   The result is, I get a message and try to forward it across the room
> to my wife and charter blocks it.  The solution is, in Composer I go up
> to From, and change it to a GMail SMTP.  I don't think Google will block
> anything.  I also do this at on-the-road hot spots that don't have a
> mail server.
>
> Ray

Be aware, that GMail will change the From:, and Reply to:, headers
(possibly others) to point to GMail, which may not be what you want to
happen.

--
From the eComStation of Doug Bissett
dougb007 at telus dot net
(Please make the obvious changes, to e-mail me)

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Re: TB 10.0.2 -- some outgoing messages classed as Spam!

Dave Yeo-3
In reply to this post by Ray Davison
Ray Davison wrote:

> Alan Beagley wrote:
>> A while ago I tried to send somebody a link to a YouTube video, but my
>> ISP refused it, accusing me of trying to send Spam!
>
> I have Charter as primary SMTP. Charter does not block anything coming
> in. I think that is good because I don't want anyone deciding what I
> should receive. But Charter doesn't want to be accused of sending SPAM.
> The result is, I get a message and try to forward it across the room to
> my wife and charter blocks it. The solution is, in Composer I go up to
> From, and change it to a GMail SMTP. I don't think Google will block
> anything. I also do this at on-the-road hot spots that don't have a mail
> server.
>

Gmail blocks zips and exe attachments. Easy to work around with a simple
rename, eg foo.ziq will work.
Dave

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Re: TB 10.0.2 -- some outgoing messages classed as Spam!

Ray Davison
In reply to this post by Doug Bissett-2
Doug Bissett wrote:

> Be aware, that GMail will change the From:, and Reply to:, headers
> (possibly others) to point to GMail, which may not be what you want to
> happen.
>
Well yes, when I change the from, from changes.  I have had to register
the GMail address on one list.  But I mostly only need to change to the
GMail SMTP for personal stuff, so I may sign with "reply to charter.net".

Ray


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Re: TB 10.0.2 -- some outgoing messages classed as Spam!

Ray Davison
In reply to this post by Dave Yeo-3
Dave Yeo wrote:
>
> Gmail blocks zips and exe attachments. Easy to work around with a simple
> rename, eg foo.ziq will work.

I had never noticed that.  I just got EXE to send but not ZIP.  In the
past I had ZIPed EXEs that Charter blocked.

Ray


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Re: TB 10.0.2 -- some outgoing messages classed as Spam!

Dave Yeo-3
Ray Davison wrote:
> Dave Yeo wrote:
>>
>> Gmail blocks zips and exe attachments. Easy to work around with a simple
>> rename, eg foo.ziq will work.
>
> I had never noticed that. I just got EXE to send but not ZIP. In the
> past I had ZIPed EXEs that Charter blocked.
>

It changes now and again. For a while zips worked, then stopped again.
Dave

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Re: TB 10.0.2 -- some outgoing messages classed as Spam!

Alan Beagley-2
In reply to this post by Alan Beagley-2
Same thing again today when trying to send a confirmation to the same
recipient (regular emails go through just fine, and the recipient says
that she has received confirmation messages from others without a
problem). This time I've included the name of the organization to which
I was responding. I haven't reformatted it:

================= Error message begins ==========

"This Message was undeliverable due to the following reason:

Your message was not delivered because the destination computer refused
to accept it (the error message is reproduced below).  This type of error
is usually due to a mis-configured account or mail delivery system on the
destination computer; however, it could be caused by your message since
some mail systems refuse messages with invalid header information, or if
they are too large.

Your message was rejected by mail.pct.org.tw for the following reason:

      Cyberoam Anti Spam Engine has identified this email as a bulk
email.
Ref-id:str=0001.0A15020A.52BD8AAC.01EA,ss=1,re=0.000,recu=0.000,reip=0.000,cl=3,cld=1,fgs=256

The following recipients did not receive this message:

      <[hidden email]>



Reporting-MTA: dns; mta31.charter.net
Arrival-Date: Fri, 27 Dec 2013 09:11:54 -0500
Received-From-MTA: dns; imp11 (10.20.200.11)

Final-Recipient: RFC822; <[hidden email]>
Action: failed
Status: 5.1.1
Remote-MTA: dns; mail.pct.org.tw (59.125.110.179)
Diagnostic-Code: smtp; 550 Cyberoam Anti Spam Engine has identified this
email as a bulk email.
Ref-id:str=0001.0A15020A.52BD8AAC.01EA,ss=1,re=0.000,recu=0.000,reip=0.000,cl=3,cld=1,fgs=256

======== Error message ends (except that it included the =========
======== text of the message to which I was responding) ==========


On 10/31/13 08:40 am, I wrote:

<snip>

> Yesterday I received an email where the sender requested confirmation of
> receipt. I clicked the button, but a short time later got an error
> message back from the sender's ISP saying that my message had been
> rejected:
>
> "Your message was rejected by ... for the following reason:
>
> Cyberoam Anti Spam Engine has identified this email as a bulk email.
> Ref-id:str=0001.0A150202.5270F61A.00A2,ss=1,re=0.100,recu=0.000,reip=0.000,c
>
> l=3,cld=1,fgs=256
>
> The following recipients did not receive this message:
>
> <...>"
>
> When I sent a regular email confirming my receipt of the original
> message, I was told that automated responses from other people had been
> coming in without problems.
>
> Is there anything weird about TB for OS/2 that could cause messages to
> be misidentified as spam?
>
> Anybody else with similar problems?
>
> Alan

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