No language defines the string 'localconfig_www-data' at Bugzilla/Install/Util.pm line 281, line 755.

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No language defines the string 'localconfig_www-data' at Bugzilla/Install/Util.pm line 281, line 755.

simontuohy
Hi

I am trying to install Bugzilla with a Postgres backend on ubuntu and I am getting this error when running sudo ./checksetup.pl.
No language defines the string 'localconfig_www-data' at Bugzilla/Install/Util.pm line 281, line 755.
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Re: No language defines the string 'localconfig_www-data' at Bugzilla/Install/Util.pm line 281, line 755.

simontuohy
Hi

I am using 5.0. I installed using
sudo git clone --branch release-5.0-stable https://github.com/bugzilla/bugzilla bugzilla

What should be the owner of the bugzilla files on an apache server? Could that be the issue?





On Friday, 29 March 2019 11:41:17 UTC, Thorsten Schöning  wrote:

> Guten Tag [hidden email],
> am Freitag, 29. März 2019 um 12:20 schrieben Sie:
>
> > I am trying to install Bugzilla with a Postgres backend on ubuntu
> > and I am getting this error when running sudo ./checksetup.pl.
> > No language defines the string 'localconfig_www-data' at
> > Bugzilla/Install/Util.pm line 281, line 755.
>
> Please provide more details about what exactly you are doing, which
> version of Bugzilla you downloaded where, hwo you are installing, at
> which step of the installations docs you input which values where etc.
>
> I don't find that string in Bugzilla as well and it does sound like
> some value you have input somewhere.
>
> Mit freundlichen Grüßen,
>
> Thorsten Schöning
>
> --
> Thorsten Schöning       E-Mail: [hidden email]
> AM-SoFT IT-Systeme      http://www.AM-SoFT.de/
>
> Telefon...........05151-  9468- 55
> Fax...............05151-  9468- 88
> Mobil..............0178-8 9468- 04
>
> AM-SoFT GmbH IT-Systeme, Brandenburger Str. 7c, 31789 Hameln
> AG Hannover HRB 207 694 - Geschäftsführer: Andreas Muchow

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Re: No language defines the string 'localconfig_www-data' at Bugzilla/Install/Util.pm line 281, line 755.

simontuohy
On Friday, 29 March 2019 13:52:11 UTC, Thorsten Schöning  wrote:

> Guten Tag [hidden email],
> am Freitag, 29. März 2019 um 12:50 schrieben Sie:
>
> > I am using 5.0. I installed using
> > sudo git clone --branch release-5.0-stable
> > https://github.com/bugzilla/bugzilla bugzilla
>
> You are missing details about the steps you have taken to install and
> which docs you have followed. The string "localconfig_www-data" needs
> to come from somewhere.
>
> > What should be the owner of the bugzilla files on an apache server?
>
> That depends, normally you shouldn't need to care as checksetup.pl
> handles such things after you have configured "localconfig" to use the
> correct "webservergroup". As for the user, "root" would be perfectly
> fine as well, the important things are the correct permissions to
> execute CGI files, write attachments etc. and checksetup.pl handles
> those normally.
>
> https://bugzilla.readthedocs.io/en/5.0/installing/linux.html#bugzilla
>
> > Could that be the issue?
>
> I don't think so and would first search all files for the string of
> your error message. It needs to come from somewhere and I have the
> feeling your "localconfig" is simply wrong or such. Of course you can
> additionally check the currently owing user and group of your files.
>
> Mit freundlichen Grüßen,
>
> Thorsten Schöning
>
> --
> Thorsten Schöning       E-Mail: [hidden email]
> AM-SoFT IT-Systeme      http://www.AM-SoFT.de/
>
> Telefon...........05151-  9468- 55
> Fax...............05151-  9468- 88
> Mobil..............0178-8 9468- 04
>
> AM-SoFT GmbH IT-Systeme, Brandenburger Str. 7c, 31789 Hameln
> AG Hannover HRB 207 694 - Geschäftsführer: Andreas Muchow

Hi

I think I was editing the wrong localconfig file. I deleted and reinstalled, this solved my issue. Thank you for your time
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