New Bugzilla install, does not send e-mail

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New Bugzilla install, does not send e-mail

Grummangirl
Hi,

I just installed Bugzilla on RHE 4. I have two problems:

1- When I create a new account, I never get the e-mail with the
password/login info. I've already checked

a) the FAQ - I have sendmailnow set to "1"
b) that "mail" works on my machine from the command line, port 25, etc.
c) that /usr/lib/sendmail is linked to my mta
(/usr/sbin/sendmail.postfix)

I watch the maillog as I'm creating the new account and nothing gets
logged at all - it's like Bugzilla never attempts to send the message.

2- I used checksetup.pl to set up the administrator account, but the
password does not work. And because Bugzilla is not sending mail, I
can't ask it to send me the password.

I'd appreciate any help I can get.

Thanks!

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Re: New Bugzilla install, does not send e-mail

michael.bellomo@gmail.com
I had the same problem when I setup Bugzilla using Postfix.

What fixed it for me was adding a symlink from /usr/lib/sendmail ->
/usr/sbin/sendmail (which is itself a symlink to sendmail.postfix).

After that, it just worked fine.

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Re: New Bugzilla install, does not send e-mail

Grummangirl
Thanks! I tried that and still no luck. This is what the symlinks look
like now:

[root@maops02 bugzilla]# ls -l /usr/lib/sendmail
lrwxrwxrwx  1 root root 18 Jun  2 16:15 /usr/lib/sendmail ->
/usr/sbin/sendmail

[root@maops02 bugzilla]# ls -l /usr/sbin/sendmail
lrwxrwxrwx  1 root root 21 Mar 28 10:48 /usr/sbin/sendmail ->
/etc/alternatives/mta

[root@maops02 bugzilla]# ls -l /etc/alternatives/mta
lrwxrwxrwx  1 root root 26 Jun  1 16:15 /etc/alternatives/mta ->
/usr/sbin/sendmail.postfix

Any ideas appreciated!

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Re: New Bugzilla install, does not send e-mail

Grummangirl
In reply to this post by Grummangirl
Found the answer - the mail delivery agent under Parameters needs to be
set to SMTP, not Sendmail, if you use Postfix as your MTA.

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Re: New Bugzilla install, does not send e-mail

michael.bellomo@gmail.com
Just curious...what version of Bugzilla are you using.  I don't recall
doing anything like that for my install.

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