NPS Server changed in Bugzilla

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NPS Server changed in Bugzilla

Durgavaraprasad Talluri

Hi,

I have changed recently my RAIDUS Server to new server. I have updated the RAIDUS server IP, Secret password in Bugzilla.

I have installed NPS role in New server, added Bugzilla IP in RAIDUS Clients and created Network policy with users group and Bugzilla IP. But users trying to login with their correct password getting error incorrect username or password.

NPS Server event log
[cid:image001.png@01D3330E.DB6849C0]

Kindly please help me to fix this issue

Thanks&Regards,
Durgavaraprasad Talluri


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RE: NPS Server changed in Bugzilla

Durgavaraprasad Talluri
Hi,

I have uploaded image in picload. Error log in NPS server.

I have selected authentication method as EAP-MSCHAPV2 in NPS Server.


https://picload.org/view/dgacwrgw/nps.png.html

Kindly please help

Thanks&Regards,
Durgavaraprasad Talluri

-----Original Message-----
From: support-bugzilla [mailto:support-bugzilla-bounces+prasad.talluri=[hidden email]] On Behalf Of Thorsten Schöning
Sent: 22 September 2017 20:33
To: [hidden email]
Subject: Re: NPS Server changed in Bugzilla

Guten Tag Durgavaraprasad Talluri,
am Donnerstag, 21. September 2017 um 16:06 schrieben Sie:

> I have installed NPS role in New server, added Bugzilla IP in RAIDUS
> Clients and created Network policy with users group and Bugzilla IP.
> But users trying to login with their correct password getting error
> incorrect username or password.

Where do they get the error from, Bugzilla itself?

> NPS Server event log
> [cid:image001.png@01D3330E.DB6849C0]

This list removes most attachments, host you image somewhere else (picload.org or whatever) or provide textual error messages in your mails.

If your RADIUS server provides logging/tracing, increase that and see if it provides any information regarding a user authentication.
Depending on if the communication between Bugzilla and RADIUS is encrypted, Wireshark to monitor that communication might be of help as well.

Mit freundlichen Grüßen,

Thorsten Schöning

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Thorsten Schöning       E-Mail: [hidden email]
AM-SoFT IT-Systeme      http://www.AM-SoFT.de/

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RE: NPS Server changed in Bugzilla

Durgavaraprasad Talluri
Hi,

Thanks, but I am trying change Email server ip with new server IP. Getting error  in Bugzilla "Can't locate object method "quit" via package "Net::SMTP::SSL" at Bugzilla/Config/Common.pm line 370.
For help, please send mail to the webmaster (webmaster@localhost), giving this error message and the time and date of the error."

Kindly please help. shall I upgrade Bugzilla version will fix this errors?

https://picload.org/view/dgapiola/emailerror.png.html

Thanks&Regards,
Durgavaraprasad Talluri

-----Original Message-----
From: support-bugzilla [mailto:support-bugzilla-bounces+prasad.talluri=[hidden email]] On Behalf Of Thorsten Schöning
Sent: 24 September 2017 14:36
To: [hidden email]
Subject: Re: NPS Server changed in Bugzilla


Guten Tag Durgavaraprasad Talluri,
am Samstag, 23. September 2017 um 16:36 schrieben Sie:

> https://picload.org/view/dgacwrgw/nps.png.html

That message doesn't seem to come from Bugzilla, so I suggest asking for support with your RADIUS setup on a list more focused on that.

Besides that, do as I said before, have a look at more fine grained tracing/logging, Wireshark etc.

Mit freundlichen Grüßen,

Thorsten Schöning

--
Thorsten Schöning       E-Mail: [hidden email]
AM-SoFT IT-Systeme      http://www.AM-SoFT.de/

Telefon...........05151-  9468- 55
Fax...............05151-  9468- 88
Mobil..............0178-8 9468- 04

AM-SoFT GmbH IT-Systeme, Brandenburger Str. 7c, 31789 Hameln AG Hannover HRB 207 694 - Geschäftsführer: Andreas Muchow

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RE: NPS Server changed in Bugzilla

Durgavaraprasad Talluri
Sorry, I am new to this forum. Still my RAIDUS issue not fixed.

I have installed package "Net::SMTP::SSL" now my mail server ip changed

Thanks for your help

Thanks&Regards,
Durgavaraprasad Talluri

-----Original Message-----
From: support-bugzilla [mailto:support-bugzilla-bounces+prasad.talluri=[hidden email]] On Behalf Of Thorsten Schöning
Sent: 25 September 2017 11:33
To: [hidden email]
Subject: Re: NPS Server changed in Bugzilla


Guten Tag Durgavaraprasad Talluri,
am Sonntag, 24. September 2017 um 17:24 schrieben Sie:

> Thanks, but I am trying change Email server ip with new server IP.

Please don't respond with new problems to unrelated threads. Instead start a new one for each problem you encounter next time, because else it's unnecessary hard to follow individual problems.

Additionally, if you have solved the problem with your RADIUS setup, it's always a good idea to post your solution here for others encountering the same problem.

> Getting error  in Bugzilla "Can't locate object method "quit" via
> package "Net::SMTP::SSL" at Bugzilla/Config/Common.pm line 370.

https://groups.google.com/d/msg/mozilla.support.bugzilla/I-unGWlgUDQ/2iD5QgEtFAAJ

Mit freundlichen Grüßen,

Thorsten Schöning

--
Thorsten Schöning       E-Mail: [hidden email]
AM-SoFT IT-Systeme      http://www.AM-SoFT.de/

Telefon...........05151-  9468- 55
Fax...............05151-  9468- 88
Mobil..............0178-8 9468- 04

AM-SoFT GmbH IT-Systeme, Brandenburger Str. 7c, 31789 Hameln AG Hannover HRB 207 694 - Geschäftsführer: Andreas Muchow

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