Installation Issue

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Installation Issue

BugUser
Hello,

I am installing Bugzilla 4.1.3 onto a Windows 2003 Server using ActiveState Perl 5.14.  Everything appears to be installed correctly.  I ran checksetup.pl and it gives no errors.  I also created helloworld.pl and it appears correctly as well.  But when I try to bring up index.cgi (using a redirect from index.html) I get a 500 error.

Any help or suggestions would be greatly appreciated!!!

Thanks in Advance
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Re: Installation Issue

Andre Klapper
On Wed, 2012-12-12 at 08:30 -0800, BugUser wrote:
> I am installing Bugzilla 4.1.3

4.1.3 is an ancient unstable development release. Please either use
stable versions or the latest development release.

andre
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Re: Installation Issue

Thorsten Schöning
In reply to this post by BugUser
Guten Tag BugUser,
am Mittwoch, 12. Dezember 2012 um 17:30 schrieben Sie:

> I am installing Bugzilla 4.1.3 onto a Windows 2003 Server using ActiveState
> Perl 5.14.

As already said, don't use 4.1.x.

> But when I try to bring up index.cgi (using a
> redirect from index.html) I get a 500 error.

Most of the time the CGI setup wasn't followed exactly, especially
what has to be created in the registry.

https://wiki.mozilla.org/Bugzilla:Win32Install#Configure_CGI

Mit freundlichen Grüßen,

Thorsten Schöning

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Re: Installation Issue

BugUser
In reply to this post by Andre Klapper
Thank you very much.  I took your advice and installed bugzilla 4.2.4 but the same issue still applies.  I appreciate your quick reply and good advice.

Thank you!
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Re: Installation Issue

BugUser
In reply to this post by Thorsten Schöning
Guten Tag!  I did switch to Bugzilla 4.2.4 and have looked at the cgi configurations in IIS 6 (which I think is the problem) but still cannot figure out how/what I need to change.  It appears (to my faulty eyes) that everything is correct but obviously I am missing something and just cannot find it.  

Thank you!
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Re: Installation Issue

Thorsten Schöning
Guten Tag BugUser,
am Mittwoch, 12. Dezember 2012 um 21:19 schrieben Sie:

> Guten Tag!  I did switch to Bugzilla 4.2.4 and have looked at the cgi
> configurations in IIS 6 (which I think is the problem) but still cannot
> figure out how/what I need to change.  It appears (to my faulty eyes) that
> everything is correct but obviously I am missing something and just cannot
> find it.  

You could post you IIS CGI related settings and maybe one of the other
readers which IIS as well can have a look. Did you configure the
registry? Don't know if this is necessary in IIS, though.

Mit freundlichen Grüßen,

Thorsten Schöning

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Re: Installation Issue

BugUser
Guten Tag Thorsten,

Thank you very much for all of your help.  I was eventually able to get to work.  I found an article that stated an executable for .cgi was needed.

Two things with this:
1) As you quickly discover you need to remove the -wT part of the first line in all the source files. (thanks to VS.NET replace in files for fixing this job!). This is written in the docs, but I failed to read that first :).

2) You _must_ set the path to where perl will execute as well. With ActiveState this is done through the -x argument, such as c:\perl\bin\perl.exe -x c:\inetpub\wwwroot\bugzilla. If not perl will have c:\inetpub\wwwroot as it's current directory which breaks a lot of things.

My executable information for ".cgi" is the following c:\perl\bin\perl.exe -x[path to bugzilla] -WT "%s" %s

http://andyandy.sprayblogg.no/151104043430_hosting_bugzilla_with_microsoft_.html is the site I found the information on.

I now have another error but I will create a new thread so that people can search easily for the error.

Thank you again!!!