How to set 'Assigned To' automatically when status changes?

classic Classic list List threaded Threaded
3 messages Options
Reply | Threaded
Open this post in threaded view
|

How to set 'Assigned To' automatically when status changes?

raronson
Hi All,

I am running Bugzilla 4.4 and would like to know if there is a way to automatically set the assigned field back to the default owner when there is a specific status change?

Example:

When the engineer sets the bug to status 'Resolved' I would like the bug to be assigned back to the product default owner.

Thanks,
rich

Richard Aronson
Engineering Test Manager

[cid:image001.jpg@01CEC364.4D346B70]
W: 510.814.7000 ext. 609
C: 510.589.4035

[hidden email]<mailto:[hidden email]>

_______________________________________________
support-bugzilla mailing list
[hidden email]
https://lists.mozilla.org/listinfo/support-bugzilla
PLEASE put [hidden email] in the To: field when you reply.
Reply | Threaded
Open this post in threaded view
|

Re: How to set 'Assigned To' automatically when status changes?

Thorsten Schöning
Guten Tag Richard Aronson,
am Montag, 7. Oktober 2013 um 22:51 schrieben Sie:

> When the engineer sets the bug to status 'Resolved' I would like
> the bug to be assigned back to the product default owner.

This is not possible out of the box but you can develop an own
extension to do so. Search the list, there were plenty of threads of
people doing similar things.

http://www.bugzilla.org/docs/4.4/en/html/api/Bugzilla/Extension.html

Mit freundlichen Grüßen,

Thorsten Schöning

--
Thorsten Schöning       E-Mail:[hidden email]
AM-SoFT IT-Systeme      http://www.AM-SoFT.de/

Telefon...........05151-  9468- 55
Fax...............05151-  9468- 88
Mobil..............0178-8 9468- 04

AM-SoFT GmbH IT-Systeme, Brandenburger Str. 7c, 31789 Hameln
AG Hannover HRB 207 694 - Geschäftsführer: Andreas Muchow

_______________________________________________
support-bugzilla mailing list
[hidden email]
https://lists.mozilla.org/listinfo/support-bugzilla
PLEASE put [hidden email] in the To: field when you reply.
Reply | Threaded
Open this post in threaded view
|

Re: How to set 'Assigned To' automatically when status changes?

dk.jessn
In reply to this post by raronson
On Monday, 7 October 2013 22:51:20 UTC+2, Richard Aronson  wrote:

> Hi All,
>
>
>
> I am running Bugzilla 4.4 and would like to know if there is a way to automatically set the assigned field back to the default owner when there is a specific status change?
>
>
>
> Example:
>
>
>
> When the engineer sets the bug to status 'Resolved' I would like the bug to be assigned back to the product default owner.
>
>
>
> Thanks,
>
> rich
>
>
>
> Richard Aronson
>
> Engineering Test Manager
>
>
>
> [cid:image001.jpg@01CEC364.4D346B70]
>
> W: 510.814.7000 ext. 609
>
> C: 510.589.4035
>
>
>
> [hidden email]<mailto:[hidden email]>


Please have a look in the file: process_bug.cgi

_______________________________________________
support-bugzilla mailing list
[hidden email]
https://lists.mozilla.org/listinfo/support-bugzilla
PLEASE put [hidden email] in the To: field when you reply.