Bugzilla setup - Getting error "TEST-FAILED Fetch of images/padlock.png failed"

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Bugzilla setup - Getting error "TEST-FAILED Fetch of images/padlock.png failed"

Lokesh Yadav
Hi Bugzilla Support Group,


I have completed Bugzilla installation on Fedora Linux server (on AWS).


Perl, Apache, MySql are all installed and the configuration is completed as well.


But I am getting the following issue when I am running the command  "./testserver.pl  http://serverip address/bugzilla"


Issue:

TEST-OK Webserver is running under group id in $webservergroup.
TEST-FAILED Fetch of images/padlock.png failed
Your web server could not fetch http://serveripaddress/bugzilla/images/padlock.png.
Check your web server configuration and try again.

Also, when I am trying to access Bugzilla from browser (http://serveripaddress/bugzilla), I am getting 404 error.

Please help fix this issue.

Thanks and Regards,
Lokesh Yadav



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Re: Bugzilla setup - Getting error "TEST-FAILED Fetch of images/padlock.png failed"

Lokesh Yadav
+ Kind reminder


Eagerly waiting for solution from your side.


Thanks and Regards,

Lokesh Yadav

________________________________
From: Lokesh Yadav
Sent: Saturday, February 3, 2018 8:12:25 PM
To: [hidden email]
Cc: Smriti Kumar; Varun Bansal; Paras Kumar
Subject: Bugzilla setup - Getting error "TEST-FAILED Fetch of images/padlock.png failed"


Hi Bugzilla Support Group,


I have completed Bugzilla installation on Fedora Linux server (on AWS).


Perl, Apache, MySql are all installed and the configuration is completed as well.


But I am getting the following issue when I am running the command  "./testserver.pl  http://serverip address/bugzilla"


Issue:

TEST-OK Webserver is running under group id in $webservergroup.
TEST-FAILED Fetch of images/padlock.png failed
Your web server could not fetch http://serveripaddress/bugzilla/images/padlock.png.
Check your web server configuration and try again.

Also, when I am trying to access Bugzilla from browser (http://serveripaddress/bugzilla), I am getting 404 error.

Please help fix this issue.

Thanks and Regards,
Lokesh Yadav



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Re: Bugzilla setup - Getting error "TEST-FAILED Fetch of images/padlock.png failed"

Andre Klapper
On Mon, 2018-02-05 at 06:42 +0000, Lokesh Yadav wrote:
> + Kind reminder
>
>
> Eagerly waiting for solution from your side.

You posted on a Saturday. Now it's only Monday.
"Check your web server configuration and try again" by looking at the
log files of your webserver software for any potential errors listed.
Then fix them.

andre
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Re: Bugzilla setup - Getting error "TEST-FAILED Fetch of images/padlock.png failed"

Lokesh Yadav
Hi Andre,


I didn't realize that the mail was sent on Saturday. Apologies for that.


But we were able to resolve the issue our self.


Thanks for your help anyways.


Regards,

Lokesh Yadav

________________________________
From: Andre Klapper <[hidden email]>
Sent: Monday, February 5, 2018 9:00:55 PM
To: Lokesh Yadav; [hidden email]
Cc: Smriti Kumar; Manoj Shrivastava; Varun Bansal; Paras Kumar
Subject: Re: Bugzilla setup - Getting error "TEST-FAILED Fetch of images/padlock.png failed"

On Mon, 2018-02-05 at 06:42 +0000, Lokesh Yadav wrote:
> + Kind reminder
>
>
> Eagerly waiting for solution from your side.

You posted on a Saturday. Now it's only Monday.
"Check your web server configuration and try again" by looking at the
log files of your webserver software for any potential errors listed.
Then fix them.

andre
--
Andre Klapper  |  [hidden email]
http://blogs.gnome.org/aklapper/
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RE: Bugzilla setup - Getting error "TEST-FAILED Fetch of images/padlock.png failed"

Sarang Bhure Sudhakar
In reply to this post by Lokesh Yadav
Hi Thorsten,

Please do let me know how do I unsubscribe to this distribution list.

Thank you

Regards
Sarang

-----Original Message-----
From: support-bugzilla [mailto:support-bugzilla-bounces+sarang.b=[hidden email]] On Behalf Of Thorsten Schöning
Sent: Tuesday, February 6, 2018 12:02 AM
To: [hidden email]
Subject: Re: Bugzilla setup - Getting error "TEST-FAILED Fetch of images/padlock.png failed"

Guten Tag Lokesh Yadav,
am Samstag, 3. Februar 2018 um 15:42 schrieben Sie:

> Also, when I am trying to access Bugzilla from browser
> (http://serveripaddress/bugzilla), I am getting 404 error.

There is some error in your config, you need to double check things like paths and such and compare them with the docs.

https://bugzilla.readthedocs.io/en/5.0/installing/apache.html#apache-with-mod-cgi

> + Kind reminder

Keep in mind that it was weekend and your mail might not be received by all readers at the same day. I for example received it today for whatever reason.

Mit freundlichen Grüßen,

Thorsten Schöning

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AM-SoFT IT-Systeme      http://www.AM-SoFT.de/

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