Bugzilla Server Performance

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Bugzilla Server Performance

Kurazarrh
Hi all, and thanks for the help with my previous issue. I have a new question that may or may not have a solution:

Our new Bugzilla installation (5.0.3) appears to run MUCH more slowly than our old one (3.2.3), despite being on much faster and newer hardware.

Our old Bugzilla was hosted on WinServ2003 on a Pentium 4 and a sip of RAM (I do not have the system's actual specs, but it was a box that should have been decommissioned years ago, but survived until recently).

Our Bugzilla installation is now hosted on a Hyper-V instance of WinServ2012R2 on top of another WinServ2012R2, and it is granted 4 cores from a Xeon E5-2407 v2 (2.4Ghz) and 20GB of RAM.

The database is hosted on a different physical server, so it shouldn't be a disk access issue in regards to the database. This is the same physical server that our old Bugzilla installation used, too, so the performance on that end should be identical.

When we moved Bugzilla 3.2.3 over to the new system, it ran just as quickly as it did on the old system. By that, I mean page load times were pretty much the same, if not a little faster, maybe 2-3 seconds for loading the home page.

However, Bugzilla 5.0.3 takes 10-20 seconds just to load the home page, and it (perl.exe) pegs two of the CPU cores at 100% the entire time (it doesn't touch the other two cores).

What can/should I be doing to get better performance out of Bugzilla? Should Perl be pegging the CPU for such a long time just to load index.cgi? Please do NOT suggest I move it to a Linux box; I have no control or say in that matter and it is not an option (I would if I could!).

Thanks in advance,

Jeff
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Re: Bugzilla Server Performance

antovinraj
Hi Jeff,

Can you login as admin user and check what is the response time.

Regards,
Antoine.

On Tue, Nov 8, 2016 at 2:06 AM, <[hidden email]> wrote:

> Hi all, and thanks for the help with my previous issue. I have a new
> question that may or may not have a solution:
>
> Our new Bugzilla installation (5.0.3) appears to run MUCH more slowly than
> our old one (3.2.3), despite being on much faster and newer hardware.
>
> Our old Bugzilla was hosted on WinServ2003 on a Pentium 4 and a sip of RAM
> (I do not have the system's actual specs, but it was a box that should have
> been decommissioned years ago, but survived until recently).
>
> Our Bugzilla installation is now hosted on a Hyper-V instance of
> WinServ2012R2 on top of another WinServ2012R2, and it is granted 4 cores
> from a Xeon E5-2407 v2 (2.4Ghz) and 20GB of RAM.
>
> The database is hosted on a different physical server, so it shouldn't be
> a disk access issue in regards to the database. This is the same physical
> server that our old Bugzilla installation used, too, so the performance on
> that end should be identical.
>
> When we moved Bugzilla 3.2.3 over to the new system, it ran just as
> quickly as it did on the old system. By that, I mean page load times were
> pretty much the same, if not a little faster, maybe 2-3 seconds for loading
> the home page.
>
> However, Bugzilla 5.0.3 takes 10-20 seconds just to load the home page,
> and it (perl.exe) pegs two of the CPU cores at 100% the entire time (it
> doesn't touch the other two cores).
>
> What can/should I be doing to get better performance out of Bugzilla?
> Should Perl be pegging the CPU for such a long time just to load index.cgi?
> Please do NOT suggest I move it to a Linux box; I have no control or say in
> that matter and it is not an option (I would if I could!).
>
> Thanks in advance,
>
> Jeff
> _______________________________________________
> support-bugzilla mailing list
> [hidden email]
> https://lists.mozilla.org/listinfo/support-bugzilla
> PLEASE put [hidden email] in the To: field when you
> reply.
>
_______________________________________________
support-bugzilla mailing list
[hidden email]
https://lists.mozilla.org/listinfo/support-bugzilla
PLEASE put [hidden email] in the To: field when you reply.