Bug with a new user

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Bug with a new user

Evan Kontos-2
 

I added a new users to our Bugzilla system who has an external domain.  When
I try to login as that person I receive the following error:

URL: http://mail.drawbase.com:666/createaccount.cgi


There was an error sending mail from '[hidden email]' to
'[hidden email]': Can't send data

Traceback:

at Bugzilla/Mailer.pm line 174

            Bugzilla::Mailer::MessageToMTA(...) called at Bugzilla/Token.pm
line 299

            Bugzilla::Token::Cancel(...) called at Bugzilla/Token.pm line
315

            Bugzilla::Token::DeletePasswordTokens(...) called at
Bugzilla/Auth/Verify/DB.pm line 63

            Bugzilla::Auth::Verify::DB::check_credentials(...) called at
Bugzilla/Auth/Verify/Stack.pm line 53

            Bugzilla::Auth::Verify::Stack::check_credentials(...) called at
Bugzilla/Auth.pm line 57

            Bugzilla::Auth::login(...) called at Bugzilla.pm line 326

            Bugzilla::login(...) called at C:/bugzilla/createaccount.cgi
line 21

 

Any suggestions?

 

 

 

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 Evan Kontos  |   <mailto:[hidden email]> [hidden email]

 1099 Wall Street West    |  Suite 269              | Lyndhurst, NJ 07071
 Tel 201.507.9700            |  Fax 973.387.9777
 <http://www.comtekcadd.com/> www.comtekcadd.com

* Please consider the environment before printing this e-mail.
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This message is intended only for the use of the individuals to which it is
addressed and may contain
information that is privileged and confidential. If you are not the intended
recipient, you are hereby notified
that you have received this transmission in error; any review,
dissemination, distribution or copying of this
transmission is prohibited. If you have received this communication in
error, please notify us immediately
by reply e-mail and delete this message and all of its attachments.

 

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RE: Bug with a new user

Evan Kontos-2

I apologize for the private email.  I was sending from my phone with a small screen.  The link you provided is for Bugzilla 5, is it the same for 4?


 Evan Kontos  |  [hidden email]

 1099 Wall Street West    |  Suite 269              | Lyndhurst, NJ 07071
 Tel 201.507.9700            |  Fax 973.387.9777
www.comtekcadd.com

 Please consider the environment before printing this e-mail.

This message is intended only for the use of the individuals to which it is addressed and may contain information that is privileged and confidential. If you are not the intended recipient, you are hereby notified that you have received this transmission in error; any review, dissemination, distribution or copying of this transmission is prohibited. If you have received this communication in error, please notify us immediately by reply e-mail and delete this message and all of its attachments.

-----Original Message-----
From: support-bugzilla <[hidden email]> On Behalf Of Thorsten Schöning
Sent: Tuesday, April 23, 2019 12:45 PM
To: [hidden email]
Subject: Re: Bug with a new user

Guten Tag Evan Kontos,
am Dienstag, 23. April 2019 um 17:25 schrieben Sie:

Please do not send private mails, but always make sure to answer to the list, which might force you to set a recipient manually. I will ignore private mails in future.

> Private Emails Do Not Help Others

https://www.bugzilla.org/support/

> I am unable to remove the credentials from the smtp authentication.
> Every time I empty them and save when I go back to check it shows my
> login for bugzilla, not even the credentials that were there before.

Your setup is most likely wrong, please read the following carefully and check the essential parameters:

https://bugzilla.readthedocs.io/en/5.0/installing/essential-post-install-config.html

Mit freundlichen Grüßen,

Thorsten Schöning

--
Thorsten Schöning       E-Mail: [hidden email]
AM-SoFT IT-Systeme      http://www.AM-SoFT.de/

Telefon...........05151-  9468- 55
Fax...............05151-  9468- 88
Mobil..............0178-8 9468- 04

AM-SoFT GmbH IT-Systeme, Brandenburger Str. 7c, 31789 Hameln AG Hannover HRB 207 694 - Geschäftsführer: Andreas Muchow

_______________________________________________
support-bugzilla mailing list
[hidden email]
https://lists.mozilla.org/listinfo/support-bugzilla
PLEASE put [hidden email] in the To: field when you reply.

_______________________________________________
support-bugzilla mailing list
[hidden email]
https://lists.mozilla.org/listinfo/support-bugzilla
PLEASE put [hidden email] in the To: field when you reply.